Invitation to Attend Free Critical Incident Response & Equipment Seminar

Dear Crisis Negotiation, Tactical & Incident Command Personnel & First Responders:

You are invited to attend a FREE Critical Incident Response and Equipment Seminar being held on Friday, June 16th at the South Metro Training Center in Edina, MN.

For additional details, please visit:

This Seminar will include morning and afternoon presentation sessions by Dr. Jeff Thompson who is a law enforcement detective, hostage/crisis negotiator, researcher and crisis communication instructor; having trained thousands of law enforcement personnel across the country, and a speaker internationally.  Additionally, Dr. Thompson an international speaker and is a professor at the Institute for Conflict Management at Lipscomb University that has presented on various recent terrorism/high profile situations such as the:

  • Sydney, Australia Café Hostage Siege

  • Paris, France Terrorist Attacks 

  • Orlando Pulse Nightclub Shooting 

For additional information about Dr. Thompson, please read his biography available at:

The morning presentation session will begin at 9:00am and will provide an overview on incidents of terrorism involving hostage standoffs and will detail suggested best response practices. This session will be geared towards Hostage/Crisis Negotiator Team Members and Leaders, Tactical Team Supervisors, Incident Command and related Law Enforcement Management/Supervisory Personnel.

The afternoon presentation session will begin at 1:00pm and will focus on crisis communication through digital/social media and will include an overview of what is suggested to be part of the response plan and overall strategies. This session is geared towards Hostage/Crisis Negotiation Team Members and Leaders, PIOs and Law Enforcement Management/Supervisory Personnel.

Each session will be followed with a presentation/demonstration of the following Crisis Response Equipment:

  • Direct-Link Bridge Series Crisis Response Throw Phone System

  • Direct-Link Evolution Wireless Crisis Response System

  • Tactical Communications Unit 3 (TCU-3)

  • MaxOut Portable Acoustic Hailers

  • Wireless Remote Audio Perimeter Sharing (WRAPS) System

For additional equipment information, please visit and register for “Secure Area” website access.

This Seminar should be beneficial for agencies looking to better manage and respond to a crisis event that may occur during a large sporting event such as the SuperBowl.


There is NO cost to attend this Seminar.  However, officers wanting to attend MUST RSVP by no later than Monday, June 12th as space is limited (approx. 50 seats are currently available).

To RSVP, please email the following information to before the June 12th deadline date:

  • Contact Information/Details for EACH Officer to be in Attendance:

    • Title, First & Last Name

    • Department Name

    • Email Address

    • Which Session or Sessions Officer Would Like to Attend*:

    • Morning Session (terrorism incidents involving hostage standoffs)

    • Afternoon Session (crisis communication through digital/social media)

    • Both Sessions

*NOTE: Officers attending the morning session are encouraged to arrive at the location by 8:30am so the presentation may begin promptly at 9:00am.  Officers attending the afternoon session are encouraged to arrive by 12:30pm so the presentation may begin promptly at 1:00pm. Adequate parking at the South Metro Training Facility is available, click here for a map/directions to the facility:,-93.3964886,17z/data=!3m1!4b1!4m5!3m4!1s0x87f6222358f1fa0d:0xe10a05d8b867769c!8m2!3d44.8667788!4d-93.3942999.

Coffee and donuts will be provided prior to the morning session and a light lunch (sub sandwiches and beverages) will be served during the lunch break (12:00pm to 1:00pm).

ETGI extends a special thanks to the Bloomington Police Dept. (MN) helping us secure a facility for this event as well as the Special Operations Training Association of MN.

Take care, stay safe and we hope that you can attend. 


Aaron Dexter
Marketing Manager
Enforcement Technology Group, Inc. (ETGI)
Phone: 800-873-2872